Our upholstered furniture stands for top quality from Bavaria. We produce it with the utmost precision and a real attention to detail. Despite this great level of care, sometimes faults do occur in our products.
We want to provide you with fast, professional and expert assistance. Please contact the furniture retailer, your contractual partner, directly in the first instance. They have all the documentation to enable us to provide you with assistance as quickly and comprehensively as possible.
In order to be able to provide you with the best possible service, we have a customer service department and work with highly qualified, independent service staff who make up our field service team. Our customer service network spans across Germany, Austria, Luxembourg, Belgium, the Netherlands and Switzerland.
We have been working together with local service providers in Great Britain, France, Denmark, Norway, Sweden and various other countries for many years. Complaints and claims can be processed quickly and professionally as a result.
And the best thing is that, generally speaking, we will fix the fault in your own home. “Comfort” does not just refer to our upholstered furniture; it is also a vital part of our service to you.