Our upholstered furniture represents the very best in Bavarian quality and craftsmanship. It is designed, developed and manufactured with the utmost precision and attention to detail. Despite this great level of care, product faults can occur. In this instance we want to ensure that we provide you with fast, professional and expert assistance. So, initially please contact the furniture retailer from whom you purchased your goods. They are your contractual partner and have all the documentation to enable us to provide you with quick and comprehensive assistance.
Happily, most faults are minor and easily resolved within the home, but rest assured whatever the issue, we will always try to ensure a quick and satisfactory outcome. It is vital to us that your “Comfort” and “Satisfaction” are equally experienced with both our furniture and our service!